Ervin B. Lawson 

Employment Objectives

To acquire a position as a Computer/Information Technology Manager/Supervisor/Officer, Network Manager/Supervisor, or LAN Administrator that allows for growth and potential based on demonstrated skills, knowledge, and abilities.

Kubasaki High School, Okinawa, Japan May 1975, High School Diploma

Los Angeles Community College, Okinawa Japan, 1982, 3 Semester Hours 

Costal Carolina Community College, Havelock, NC 1986, 5 Semester Hours

Hawaii Pacific University, Honolulu, HI, 1993, 3 Semester Hours

Experience

Webmaster & Video Teleconferencing Facilitator [January 17, 2004 - Present] 

Fourteenth Coast Guard District, Honolulu, HI  

The Webmaster and VTC Manager for this Coast Guard District.  Maintain the web servers.  Design and publish websites.  Establish policy for our web content providers to follow.  Approve web content and determine if the information should be public or private.  Make recommendations on software required to maintain sites and servers.  Provide training or recommend training companies for our content providers.

Information Management Officer & Battalion Security Officer [October 15, 2003 - January 14, 2004]  

Global Command and Control System Division (GCCS), 520th Signal Battalion, 30th Signal Brigade, US Army Pacific, Fort Shafter, HI

Assigned the Information Management Officer and the Brigade Security Officer (IMO/BSO) for this Division.  In this capacity, I was responsible for over 50 desktop personal computers, 12 laptop computers, 8 printers, and 2 servers.  Also responsible for the the software installed on all of computers in the Division. 

Information Management Officer & Applications Integrator Team Leader [June 31, 2000 - October 13, 2003] 

Regional Information Technology System Center, Oahu Based Area Network, Peal Harbor, HI 

My last assignment, prior to falling the victim of a reduction in force, with this organization was the Information Management Team Leader, and I had 5 individuals, contractors and civil service, working for me.   We were responsible for Application Development, Testing and Software Integration for the organization.   As we received requests for software or applications, we would review the request to see if there was something being used already that could perform the same functions the customers required, and if not, we would approve the purchase of the software they were requesting, or we would develop an application (i.e. database or web application) that would fit the customers' needs.  Once the software or application was available, we would test it on a stand alone mirrored network to ensure it would work without causing any conflicts.  Once it was working we would initiate the accreditation documentation to get it approved to operate on our network.  When it was approved, we would install the software or application on the customers' workstation and provide training as required.  Worked as a Network Manager in a Windows NT 4.0 environment which supported over 5,000 customers, over 8,000 nodes on an ATM infrastructure.  I was responsible for all the Web Servers, SQL Servers, VTC Servers, and Antivirus Servers within the Organization.  Monitored these servers on a daily basis to ensure they remained operational.  As problems arose took immediate action to resolve the problems, and got servers operational as quickly as possible to allow only minimal downtime.  During scheduled downtime, modified, tweaked, or made repairs to servers as needed to allow for optimal performance from the servers.   Took preventive measures by monitoring event logs, web server logs, and security logs to identify problems before they happened.  Monitored server backups to ensure the backups were successful in the event of a disaster, so the information could be restored from a point in time backup.   Checked the websites daily for new antivirus updates, and if there were new updates downloaded the updates and posted them to our system by placing them in a unique location and modifying logon scripts so that when users logged onto the network the new virus updates were pushed down to their workstations.   Used NetIQ to monitor the health of the network so that it remained operational at all times, and took immediate action when a problem was reported to get it back up and running as soon as possible.  As a LAN Administrator created, modified, or removed user accounts from Windows NT and Microsoft Exchange.  Monitored the Exchange Servers to ensure messages were passed back and forth without incident, and when an incident occurred took immediate action to restore the servers so messages were passing back and forth again.  As a Help Desk Technician, answered telephone calls from customers seeking assistance with computer problems.  Assisted the customer over the phone whenever possible, and if the problem could not be resolved in a timely manner assisted the customer in placing a trouble ticket in our Remedy Help Desk Application.  In addition, monitored queues in Remedy Help Desk and assisted customers with their tickets by remotely connecting to customer’s workstation using SMS and resolving their problems.  Part of the orientation to the organization required working in building/staging to learning how workstations were built and deployed to customers.  Also worked with  field engineers and went out and made onsite repairs on systems that could not be remotely accessed.  Provide training to new employees to familiarize them with the daily operations within our organization.  

Marine Corps Base Hawaii, Kaneohe Bay, HI
Provide Computer Software Training to over 3,500  Military and Civilian Personnel aboard Marine Corps Base Hawaii, Kaneohe Bay.  Attended sessions at the Computer Training Academy in Honolulu for Train-the-Trainer to prepare for this Instructor position.  Taught classes on JetForm Form Flow, Lotus SmartSuite, Windows NT, Outlook and Exchange Mail Software, and Windows.  In this position installed the required software for the training, both from stand-alone and network environments.  Developed Course Outlines and materials for classes taught.  Reproduced the materials and handouts for students taking the courses.  When new software was purchased assisted the units or departs with installing the software, and provided onsite training, as needed.   Installed new computers for the Learning Center.  Maintained the PC's in the Learning Center, and repaired as needed.  Assigned as a Team Leader during the migration from a Banyan Vines Network Operating System to Windows NT Operating System.  As part of the Windows NT Migration Team configured workstations to connect to the Windows NT network.  Part of the process required us to replace network interface cards to work with Windows NT.  Also had to load Windows compatible software which included Microsoft Outlook and/or Exchange and Internet Explorer to the workstations and configure them to work with the new operating system.  Loaded antivirus software to the workstations, scanned the workstations for viruses and configured the software to detect and prevent virus or malicious attacks.  Made onsite repairs, as needed, so workstations could be joined to the network.  Configured the workstations to connect to the Internet/World Wide Web.  Resolved network conflicts as they arose.  Managed the Base Website by correcting problems as they were identified.  Made changes to the web pages on the site, as needed.  Improved and updated web pages.  Provided instructions to Department Publishers, and assisted them with their respective pages.  Worked closely with the Public Affairs Office on reviewing pages prior to posting to  website to ensure the pages complied with Public Release Policies.  Monitored the website to ensure it stayed operational.  Established and maintained security of the website to ensure only intended viewers gained access. Assigned as Lotus Notes Administrator for the Base, and as such maintained the Lotus Notes Server.  Conducted push and pull replications of databases to and from connected servers throughout the Marine Corps.  Createed user ID's to be used with Lotus Notes, and resolved password conflicts.  Installed client software on users' workstations to work in the Lotus Notes environment, and resolved  problems as they arise.  Established Access Control Lists to ensure only authorized users accessed the databases.

Schofield Federal Credit Union, Schofield Barracks, HI 
Responsible for the daily operations of the Computer Network for this financial institute.  The Computer System is on a Local Area Network which consists of a Windows NT Server, UNIX Host Server, 16 Personal Computers, 4 CRT Terminals, 11 Line Printers, 4 Laser Printers, and 1 Canon Color Printer.  Provide training to employees on computers and software.   Responsible for the computer and network security.   In March & April 1996 added the Windows NT Server, and replaced 10 CRT Terminals with Personal Computers.  Added additional memory to older PC's so that Windows 95 could be installed and perform more efficiently.  Installed a Scanner and Optical Laser Disk Jukebox so that member information could be electronically filed to allow  for easy random access, and to improve the records archival process.  Purchased repair parts and made repairs to all the Computers.  When I left to accept a position with the Federal Government I was in the process of  installing an Automated Voice Response System that will allow the members to get account balances over the telephone.  Converted all Windows based applications and systems from Windows 3.1 to Windows 95.  Installed and configured a 56mps Frame Relay that will allow data transfer back and forth between our home office (Schofield Barracks) and our branch office (Kapalama Military Reservation).  Made recommendations on system upgrades, new hardware and software purchases.  Coordinated and negotiated with vendors on hardware and software purchases.  Communicated with Technical Support Personnel at various companies to resolve software and hardware issues that could not be resolved at the user level.  Processed automated financial transactions to members' accounts that came in via electronic file transfer (EFT) from outside financial institutions through the Automated Clearing House (ACH); which included payrolls that sometimes totaled over $1 million.  Transmitted and received files and programs via modems, including downloading of software and information from the internet and bulletin boards.  Produced automated reports for other employees to use in the performance of their assigned duties.  Backed up member information databases daily, and archived pertinent reports to Optical Laser Disks.  Performed the automation process to generate month end, quarter end, and year end closeouts.  Generated, printed, and assisted with the mailing of all monthly and quarterly statements for over 5,000 members.  Assisted with the daily balancing of the change fund that totaled in excess of $200,000. 

United States Marine Corps [September 7, 1971 - May 31, 1994]

Internet, computers, travel, and sports. I am looking for a job that will allow me to pursue my interests as I continue to enhance my technology skills.

Contact Information

    95-865 Paikauhale Street
    Mililani, HI  96789-2844
    Phone:  808.226.0758

    Phone [Work] 808.541.2035
    EBLawson@gmail.com